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Yes!! Leon Leather prides themselves with customer satisfaction. If you’re un-happy with your purchase for any reason, please exchange it or just return it within 30 days for a full refund. The ONLY exception to this is for closeouts and discontinued items. These items are being sold as-is and refunds and exchanges are not allowed. Sorry for any inconvenience.
Yes all of our genuine leather belts are made 100% by hand in our warehouse down in Edgewater Florida. We make them directly from a cows hide, where they are cut into strips, then dyed with a sealer, then run through our special presses that press in our design. Then a special team of talented people color all the belts once again by hand, for that special look and feel.
That is a great question. I’m not sure I can answer that exactly, but I had customers tell me the belt they were wearing they bought from us over 20 years ago. However one thing I am sure of is every hand made belt we sell comes with a “No Nonsense” 10 year guarantee, even if it’s used as a tool belt or used to carry a gun and security equipment. You won’t get a guarantee like that with a department store belt.
For the most part I’m sorry to say no. However if you are just a little short of our $75 order threshold, please reach out to us through our contact us form and we will gladly give you a credit toward your next purchase, because we feel that a returning customer is more important then one that spends more only one time.
The answer is simple, YES!!! As long as your purchase is within our 30 day return threshold, then you can fill out our return request form and follow the same procedures you would follow buying from the website. Even if the item you bought is not showing on our website, it doesn’t matter, we back up all of our products and want you, our customer happy no matter which location you bought our products from. The only exception is if you bought it from one of our clearance or close out racks. All of our clearance items are strictly an As/Is sale, no returns or exchanges are allowed. We are sorry for any inconvenience on this matter.